Contact Us
CONTACT OUR TEAM
We would love to hear from you! Whether you have a question about our timepieces, need assistance with an order, or simply want to connect, our team is here to help.
Contact us on email: info@yhwh-timepieces.com or fill out the contact form, and we will get back to you as soon as possible.
FREQUENTLY ASKED QUESTIONS
Where can I track my order?
Once your order has shipped, you will receive an email containing your tracking
information. You can also track your order through our
tracking page.
Do you offer worldwide shipping?
Yes, we offer free worldwide tracked shipping. Once your order has been dispatched,
you will receive an email containing your tracking information.
How do pre-orders work?
Pre-ordering reserves your timepiece from an upcoming production batch.
The estimated dispatch date is displayed on the individual product page.
Pre-orders are fulfilled first when the production batch arrives.
Adjusting your watch
The bracelet can be adjusted by removing or adding links. We recommend visiting
a local watchmaker or jeweler for a precise and secure adjustment.
Are payments secure?
Yes. Payments are processed securely through the payment methods available at checkout.
Your payment information is encrypted and is not stored by YHWH Timepieces.
What materials are your watches made from?
Materials and specifications vary by model. The exact case material, movement,
crystal, bracelet and water-resistance rating are listed on each product page.
Is YHWH Timepieces a luxury brand?
YHWH Timepieces is an affordable luxury watch brand built around faith and meaning.
Each timepiece combines refined design with distinctive Christian details, serving
as a daily reminder of who gave us time.
2-Year Warranty
Every YHWH Timepiece is protected by a two-year warranty covering confirmed
manufacturing defects. Normal wear, scratches, accidental damage, improper use
and unauthorized repairs are not covered.
Can I return or exchange my item?
Eligible products may be returned within 60 days of delivery. The timepiece must be
unused, unworn and returned with its original packaging and protective materials.
FREE SHIPPING
On every order, worldwide.
60-DAY RETURNS
Changed your mind? We’ve got you.
2-YEAR WARRANTY
Manufacturing defects covered.